Whether you’ve just graduated from year 12, struggling to find a job, or you’re a high school student wanting to kick start your career. Finding a job can be difficult, especially if you don’t have the experience. As a result, people study, take part in work ready programs such as traineeships and apprenticeships. As well as volunteer or start from the bottom and work their way up. Additionally, a traineeship is an ideal way to kick start your career and enter the workforce. Trainee jobs will help you to get your foot in the door through a combination of on the job experience with a host employer and formal training with an RTO. Additionally, completing a traineeship could lead to a long term job with your host employer.

What is a Traineeship?

A traineeship is a training agreement between a host employer and a RTO (registered training organisation). Alternatively, it’s a combination of on the job experience with a host employer and formal training with an RTO. As a trainee you will study a nominated qualification and generally be required to work full-time for 12 months. However this can differ depending on the company and RTO. Ultimately, getting paid to work and learn with a qualification at the end of it. Furthermore, there is also the option to complete a traineeship through a school based agreement. As a school based trainee you would attend school part time whilst taking part in on the job training with your employer and off job learning with a training provider. Lastly, trainee jobs can be full-time, part-time or school based.

Qualifications you can get through a Traineeship

There is a wide range of nationally recognised qualifications that you can get through completing a traineeship. These qualifications can range from a certificate II to an advanced diploma, depending on the career you’re wanting to get into. The following qualifications are commonly completed through trainee jobs; Certificate 3 in Business and Admin, Certificate 3 in Hospitality and a Certificate 3 in Cleaning Operations. Additionally, HITsa Training and Employment offer all of these qualifications under a traineeship arrangement. For more information on what qualifications you can get through a traineeship visit Skills SA.

Land your first Trainee Job

Trainee positions are often entry level jobs due to the on and off job learning requirements. Therefore employers will be more open to employing someone who may not have as much experience as they are willing to teach the employee. Often trainees will be younger people or students that have just graduated from high school, although this is not always the case. Additionally, employers will look to hire someone who is committed to working and completing the nominated qualification. As well as someone who is determined to work, complete training as needed and is keen to learn new things. Here is some tips and tricks on the first steps to landing your first traineeship.

Writing a Resume 

Finding a job can be hard, that’s why you need to ensure you take all the right steps as a job seeker. First step in looking for work is writing a great resume and cover letter. A resume is your very first point of contact with your potential employer. You want to ensure your resume is professional, neat and represents you well. When writing a cover letter make sure your objective and desire for the role is clear, but keep it relevant and concise. When listing things such as; skills, qualities and experiences in your resume, ensure you list your most important ones first. Also avoid using excessive details and try to keep it relevant to the job that your’e applying for. A great tip for writing a resume is to use templates. This will help you format your resume and make it easier to read.

Applying for a Job

Applying for a job can be as simple as filling out some questions and pressing apply. But, it’s not as simple as it seems if you’re wanting to be successful in your application. Make sure you read the job description carefully and you have the relevant skills and experience needed. It’s also important that you tailor your application to the job that you’re applying for. As well as filling out every field in the application and double checking for any spelling or grammar mistakes. Furthermore, some business’s will be more impressed by people who are willing to personally hand in a resume.

Attending an Interview

Attending an interview can be both nerve racking and exciting. Given this you need to ensure you are confident and well prepared. Trainee jobs may be entry level jobs, but you still need to be able to ace your interview and show that you are ready to work. When going to an interview make sure you are on time, or even a few minutes early. Prior to the interview practice questions that you may be asked and do some research about the company. Lastly, dress in your best interview clothes and look sharp.

Kick start your career through a Traineeship

Completing a traineeship can be a great way to complete a qualification and also get a feel for that field of work. Trainee Jobs are a great option for school leavers who are new to the workforce and wanting to kick start their career whilst also studying. Additionally, traineeships can often be entry level jobs and easy to land if you take the right steps in doing so. For an employer to notice you, you need to be able to impress them with your resume. A well written resume and cover letter will be advantageous when applying for trainee jobs. As well as presenting yourself well in an interview and portraying yourself as confident and committed to working.

Lastly, HITsa Training and Employment offer the Certificate 3 in Business and Admin, Certificate 3 in Hospitality and a Certificate 3 in Cleaning Operations. Which can be completed under a traineeship arrangement. Call HITsa on 08 8351 5855 to explore your traineeship options and for more information on how to kick start your career.

Working in Aged Care may seem like an easy choice of career path. However, caring for the elderly can be challenging physically and mentally, and it requires more than you’d think. Taking part in an Aged Care course will assist you in becoming a carer and landing your first job within the Aged Care industry. Although, there are many Aged Care worker duties and responsibilities to learn before landing your first job. You will need to learn how to monitor medication, transport the elderly and disabled correctly, personal hygiene and maintaining records. As well as helping clients communicate and much more.

Additionally, as the population of elderly people grow, the need for individual support is rising. With this there is also a rise in Aged Care worker jobs, but these jobs require certain skills and knowledge. Here is some information, tips and tricks to guide you through becoming an Aged Care worker.

What is an Aged Care Worker?

An Aged Care worker is someone who provides physical and emotional support to the elderly or disabled. They will assist clients with daily tasks such as; personal care, performing household tasks, monitoring medication, transporting to and from appointments and providing companionship. The tasks required in providing individual support will differ depending on the clients level of care needed. Additionally, Aged Care worker jobs include assisting clients in their own homes or within an Aged Care facility.

Aged Care Course

To become an Aged Care worker it is best you complete a certificate in Aged Care first. An Aged Care course (Certificate 3 in Individual Support) will teach you many important things regarding Aged Care. Such as; how to provide individual support, recognise healthy body systems, facilitate the empowerment of older people, work with diverse people and support independence and well-being. When seeking employment within Aged Care you will also need to provide a National Police Clearance. Furthermore, HITsa training and employment offer a subsidised Aged Care course in Adelaide that is government funded through WorkReady for eligible participants.

Land your first Aged Care Job

To land your first Aged Care job, you need to know what the employer is looking for. Most employers will require you to submit a cover letter, resume and proof of Aged Care training. While some may require you to have a minimum amount of prior experience within the industry. Employers will also look to hire depending on the needs of the client and whether they require care from home or within an Aged Care facility. In other instances, the employer may simply be looking for some of the following qualities in their carer.


Often you will be providing individual support to people with limited capabilities, therefore patience is a key quality when working in Aged Care. Elderly people tend to move and speak slower, you will need to be patient and listen attentively.

Being a good listener

When working in Aged Care, it’s important that you are able to listen and hold a conversation with your clients. Your clients will often want to talk to you and tell you stories as you may be the only person that they will see all day. Listening to your client is a simple task that can instantly brighten their day, especially the elderly.


Everyone deserves respect, but in particular the elderly do. You need to be able to understand what the client may have been through or is currently going through. As an Aged Carer you will need to be respectful, understanding and support your client. Furthermore, having respect for the elderly will be a key quality in becoming an excellent Aged Care worker.


To be successful within Aged Care you will need to be caring. Elderly people will often struggle with depression, loss of loved ones and deteriorating health. This will often lead to feeling lonely and isolated. Therefore, you need to be understanding and show empathy. This could simply be by asking them about their life, talking to them and listening to them. Showing your client that you care can make them feel happy and secure. Along with making them feel like they are being cared for properly.


Elderly people who require individual support rely on their carers for a range of tasks. Clients will rely on the assistance from their carer and some tasks may be crucial to be completed on time. Therefore Aged care worker duties and responsibilities require you to be punctual at all times.

Kick start your Career in Aged Care

Completing an Aged Care course and obtaining an Aged Care certificate is a great step towards a career within Aged Care. Completing an Aged Care Course will also open job opportunities within the following fields; enrolled nurses, physiotherapists, occupational therapists, chefs, kitchen hands and cleaners. By completing an Aged Care Course you are creating a pathway for a long term career.

Furthermore, Aged Care worker duties and responsibilities involve a range of tasks. To become an Aged Care worker you will need to complete Aged Care training or ultimately, an Aged Care Course. Completing an Aged Care Course will teach you a range of skill sets that are required when working in Aged Care. Along with this it will also provide you with an Aged Care certificate that will look better on your resume and enhance your chances of landing a job. Try this Aged Care course in Adelaide through HITsa Training and Employment. Lastly, remember the key qualities in becoming an excellent carer are; patience, respect, caring, punctuality and being a good listener.

Brewing a Barista coffee may seem like a simple task. However, there is more involved in making the perfect cup of Barista coffee than you would think. Taking a Barista Course will assist you in becoming a Barista and landing a Barista job. There are barista espresso machines to operate, different coffee styles to memorise and latte art to learn. But, there is appeal to working in a local coffee shop and learning the art form of being a Barista. You probably don’t know the first thing about working as a Barista. In addition, here is some information, tips and tricks to get you started.

What is a Barista?

A Barista is someone who prepares and serves espresso based drinks. Coffee has become part of today’s culture and society, therefore Barista jobs are a desired and lucrative choice of employment. Additionally, the skills required to become a Barista include; love of coffee, attention to detail and people skills.

Barista Course

It is possible to become a Barista without doing a Barista Course. That’s if you can find an employer to train you on the job. Although completing a Barista Course gives you the theory component on Coffee that you may not be able to grasp if training on the Job. A Barista Course (Prepare and Serve Espresso Coffee) will teach you many important things regarding coffee. Such as, how it is grown and how to properly grind it. As well as the right measurements for every coffee mixture and even its origin. Furthermore, an RTO may offer accredited barista training programs including Prepare and Serve Espresso Coffee.

Land your first Barista Job

To land your first Barista job, you need to know what the coffee shop is looking for. Most coffee shops will require you to submit a cover letter and resume. While some may require you to have prior experience and have completed a Barista course. In other instances, the manager may simply be looking for some of the following qualities in their Barista.

Love for coffee

Having a love for drinking coffee, learning about coffee and serving good coffee is a must. Therefore, we recommended you become familiar with your local coffee shop. One suggestion is to become a regular customer at a coffee shop you wish to work at. This will give you an insight to the coffee shop and the expectations they have when it comes to serving barista coffee.

Friendly, cheerful, happy

Being a Barista means you are at the front of a coffee shop’s customer service. Therefore you may be greeted by a grumpy customer who is in need of their morning caffeine hit. As a result, you must always have a friendly, cheerful and happy attitude day to day in your Barista job. Furthermore, completing a Barista Course will teach you customer service skills, and how to deal with these situations.


Typically a Barista will be required to work weekends, night shifts, and long hours. So be prepared to work hard and show up on time before you apply for a Barista job.

Attention to detail

The coffee shop manager will want to know that you will make good looking and great tasting coffee. Hence we recommend that you become a detail focused Barista who aims to give every customer the best cup of Barista coffee.

People person

As a Barista you will be working in a team with other staff, and with customers. Therefore, you need to present the skills to be a good team player and enjoy working with people.

Take it to the next level

It is possible to move up in the hospitality industry once you land a Barista job and complete an accredited Barista Course. Other possible job roles include bar manager or food and beverage manager. As well as waiter or even owning your own coffee shop. By completing barista training and gaining on the job experience you are creating a pathway for a long term career.

Further to this, entering Barista competitions will help to take your profile to the next level. World Coffee Events support competitions run by the Australian Specialty Coffee Association. Consequently, you will grow as a Barista as these competitions are world renowned.

Finally, look for coffee events in your city that you can get involved in. For example, the double shot coffee fiesta in Unley is a showcase of coffee, Baristas and latte art.

In short, you can become a Barista in any local coffee shop without a course or experience. That’s if they are willing to teach you. However, look into completing a local Barista course as this is better for your resume. Try this one from HITsa training and employment. Lastly, confident, friendly and cheerful attitude will help you land a winning job as a Barista.

HITsa launched Certificate 3 in Commercial Cookery last month and welcomed 30 apprentice chefs into the program.

These chefs-in-training are at different stages of their four year apprenticeships with a number transferring from TAFE and others being new to the industry and just starting their off-the-job training.

The Certificate 3 in Commercial Cookery qualification provides a pathway to work as a commercial cook in restaurants, hotels, clubs, pubs, cafés, coffee shops or similar.

Why Choose HITsa to train in a Chef Apprenticeships?

HITsa is one of ten training organisations approved by the Australian Skills Quality Authority (ASQA) to deliver this nationally recognised qualification in South Australia.  We are proud that   Australian Hotels Association (SA) has endorsed us as a Certificate 3 in Commercial Cookery training provider and we thank them for this acknowledgement.

The design and delivery of HITsa’s program makes it a great option for both employers and their apprentices.  Because classes are regular and routine (being held on a weekly basis), rostering is easier for employers.  Weekly classes are also good for apprentices because there’s no need to be away from the workplace for any length of time to attend training blocks.

Quentin Beare is HITsa’s Cookery Training Manager.  He has over 30 years’ kitchen experience including five star fine dining, local hotels, fly-in-fly-out, aged care and casual cafes.  He’s also worked in food sales, food safety, audit and workplace health and safety.  With such a broad food based CV, Quentin has been able to design a training program of the highest standard.  As an example, he’s planning excursions to food markets and similar for apprentices to experience the selection of fresh produce.

Metropolitan classes for the cookery school are being held at HITsa’s newly opened Parkside training rooms and the commercial kitchen at Coopers Stadium, Hindmarsh.  Regional training has started in Port Pirie.

HITsa’s course fee for Certificate 3 in Commercial Cookery is very competitive at $1,200.  This is payable in 3 instalments ($400 per year).

Already have a contract of training?

An apprentice and employer can agree to change the training provider listed on a training contract.  For more information, you can visit the WorkReady website – http://www.skills.sa.gov.au/apprenticeships-traineeships/employing-an-apprentice-or-trainee/changing-your-apprenticeship-or-traineeship .

Have questions or want to know more?

We are very excited about our cookery program and know that it is a quality training option for apprentices.  so please contact us if you are interested in commencing a Cookery Apprenticeship (we have a great network of employer contacts), or are an employer seeking a training provider – Contact HITsa.

Congratulations to all students who have finished their SACE Stage 2 this year. We do hope that you have completed this important qualification with a true sense of achievement and pride.

SACE is a valuable qualification

We love the holistic approach to learning embedded in this SACE description from the SACE website –

The South Australian Certificate of Education (SACE) is a secondary school qualification designed to help you develop capabilities to live, learn, work, and participate successfully in an ever-changing society. It offers a lot of flexibility, allowing you to choose your subjects and complete the qualification in a timeframe that suits you.

These are powerful words.  Traditionally, the primary focus of the final year of school has been to gain entry to tertiary education.  Now the definition of the qualification is capturing a broader purpose.  By way of example, the term “develop capabilities” isn’t just relating to subject knowledge.  It’s also referencing life skills such as time management, communication, prioritisation, goal setting and resilience.  As well as being necessary to achieving SACE, these skills are equally important for students to “live, learn, work and participate successfully” after secondary school.

SACE Stage 1 & 2 present very differently to the Year 12 / matriculation from a generation ago.  Vocational learning, non-traditional learning (eg. community service) and a broader range of subjects are now options a student may select.  This broader approach means that more students can achieve.  In turn, this increased success is a great thing for our “ever-changing society”.

HITsa students

We would like to make special mention of our Sacred Heart College (SHC) students who completed their Certificate III in Retail through HITsa as part of their Stage 2 studies.  The effort and commitment shown by these students has been exemplary.  Congratulations to them for a job very well done!

HITsa looks forward to continuing our learning journey with SHC students studying Certificate III in Business Administration.  These students will complete in 2018.

The endorsement received from SHC (below) acknowledges the positive relationships that are developing between SHC students and educators –

HITsa has been extremely accommodating to the needs of our students with disability and their approach professional in all aspects of the training provided. The trainers have developed a good rapport with the students and tailored the training to match the learning styles of each individual.  HITsa’s regularly communicate with the relevant school personnel on student progress and liaise with workplace supervisors to ensure that the training is relevant and practical. We look forward to continuing our strong relationship with HITsa.

Meredith Jones, Learning Environment CoOrdinator
Sacred Heart College

Vocational learning and SACE

If you are now at the end of your secondary school journey, again our congratulations to you.  We invite you to explore HITsa training courses on our website where you may find a course to set you up for a part time hospitality job that will support you through Uni, or you may find training and employment opportunities that can offer genuine career prospects.

Finally, if you are stepping into either SACE Stage 1 or 2 next year, why not explore the vocational qualifications available through HITsa?  Up to 150 SACE credits can be recognised at Stage 1 and/or Stage 2 for successfully completed qualifications.  Please contact us on 8351 5855 to find out what is available in 2018.


Is a traineeship for you?

As the 2017 school year winds up, Year 12 high school students are seriously thinking about their “what next”?  Many know what they will be doing  in 2018 whilst others are less certain.  University is a common “next step” but it’s not for everyone.  Further, not everybody wants to go to Uni straight from high school.  It is becoming much more common for students to take a gap year.   If you’re not already committed to a university place in 2018, a traineeship is something you may like to consider.

What is a traineeship?

The Victorian Department for Employment and Training provides a great explanation of traineeships and apprenticeships – http://www.education.vic.gov.au/training/learners/apprentices/Pages/what.aspx

An apprenticeship or traineeship is a contract between an employer and an employee where the apprentice or trainee learns the skills needed for a particular job.
They can be undertaken full-time or part-time and can be used as a valuable stepping stone to start a career in an industry you want to work in.
As an apprentice or trainee, you can:

  • learn valuable, nationally recognised job skills
  • get paid while learning
  • combine formal training from a TAFE or training provider with workplace-based training.

Anyone of working age who is interested in a career in the industry of their choice can be an apprentice or trainee, subject to citizenship or visa conditions.

The Good Universities Guide outlines 5 benefits of a traineeship at https://www.gooduniversitiesguide.com.au/education-blogs/tertiary-study/five-advantages-of-apprenticeships-and-traineeships

Traineeship versus Apprenticeship

The Victorian Department for Employment and Training website goes on to explain

The main difference between apprentices and trainees is the level of commitment that both the apprentice or trainee and the employer make.
Under an apprenticeship:

  • an employer agrees to employ you for the term of the apprenticeship and to support you in your training for that period of time, and you agree to follow instruction and attend off-the-job and/or workplace-based training
  • if your employer sells the business during your apprenticeship, the new employer must continue with the training contract
  • once the probationary period of the training contract has passed, all parties must agree in order for the contract to be cancelled.

Under a traineeship:

  • an employer agrees to employ you for the term of the traineeship and to support you in your training for that period of time, and you agree to follow instruction and attend structured training
  • if the business is sold, the new employer does not have to keep you on as a trainee
  • either party may cancel the contract by signing a cancellation form or letter stating the date of cancellation. Mutual agreement is not required.

Business Traineeships

You can complete a Business Traineeship in 18 months or less.  As such, it may fit nicely into a gap year after Year 12.  You can gain new skills whilst assessing your job and career options.  Plus, if you don’t yet have a strong university ambition, it’s much cheaper to do a traineeship than start a university degree that you won’t ever finish.  Trainees earn a wage as well as gain experience, knowledge and opportunity to build on their personal networks.

The “real life” workplace experience you gain through a traineeship is a valuable addition to your CV.  Should you continue onto University after completing your traineeship, this work experience can set you apart from the crowd when applying for future professional roles.

You can find more information about traineeships and apprenticeships on the SA Government’s WorkReady website http://skills.sa.gov.au/apprenticeships-traineeships/get-an-apprenticeship-or-traineeship/what-is-an-apprenticeship-or-traineeship.

HITsa can support a Business Traineeship through the delivery of Certificate III in Business Administration.  You may enrol at any time during the year and you don’t need to be in a job or traineeship to study this qualification.  It’s not just for school leavers either.  You will attend one classroom based session per month, plus undertake an interesting variety of independent learning activities.  This combination will allow you to meet and network with like-minded students as well as progress through activities at your own pace outside of the classroom.

Business Administration Success Story

Don’t think that a business traineeship is something you do until your “real” job comes along.  Instead it is highly regarded as an entry level career opportunity.  It provides the foundation for a successful career in a diverse range of industries.  The story below demonstrates what is possible through this qualification.


Megan completed Year 12 in 2012. Unfortunately she did not achieve the ATAR score she needed to study a degree in primary school teaching.  As a consequence, Megan undertook an alternative pathway to university, being Foundation Studies in Education, Arts and Social Sciences.  She completed this in 2013.  However, Megan had changed her mind about primary school teaching and elected to study a degree in Media Arts.  During this time, Megan was also working 33 hours per week in a retail job.

Megan learnt that there were only limited career opportunities in her field of study.  With a further two years of study to go, she began to question whether the commitment and cost was going to be worthwhile in the long run.

With these thoughts in mind, Megan looked to explore other career options and decided to pursue a business traineeship.  She described this as “a great opportunity for me as I can earn and learn while also gaining experience in an administrative role with varied tasks“.

Megan was successful in obtaining a business traineeship position with Store Ur Stuff, a self storage business in Clarence Gardens in May 2015.  After completing her traineeship, she went on to obtain a position of Administration Officer with Saturno Group of Companies.  This role includes supervision of a Business Trainee.  She is enjoying a secure, diverse and rewarding role and has positioned herself ready for further career advancement and/or further studies.

Should you wish to discuss where Certificate III in Business Administration or a business traineeship may take you, please contact HITsa – we would love to hear from you.