Working in hospitality, hotels specifically, can lead to big things. People often think of hotel jobs as that side job uni students do, or “you just work in a pub?”. However, working within a hotel can come with many benefits. You may start off as just a glassy or even a cleaner, but, take a few simple steps and you could soon be a duty manager. 

Running a hotel can require numerous staff, from; cleaners, gaming staff, bar staff, restaurant staff and kitchen staff. Hospitality jobs come in many different shapes and forms. You could work in large hotel chains or small family owned businesses. Either way, getting yourself a hospitality job could be as simple as completing an RSA course or even your basic gaming course. 

Furthermore, here are some great tips and information if you’re interested in working within the hospitality industry. 

Types of hotel jobs

Hotel Jobs can range from a variety of things. Depending on what sort of hotel your working in, how big the hotel is and what type of work you’re looking for. These jobs could be casual, part-time or permanent and could also be anything from cooking, serving or cleaning. 

Bar Staff

Bar work can be an easy line of work to get, sometimes. All you may be required to do is have completed your RSA, however some venues may require some experience for example Cocktail making. If you’re wanting to work within a bar and don’t have any previous experience, the first step you should take is to complete an RSA course. It may also be beneficial to complete courses such as Liquor Licensing Laws or a Prepare and Serve Cocktails course. 

These courses are easily accessible and affordable. Completing them would not only help you to get a job. But, it would also be highly beneficial for yourself if you don’t have any prior experience. You will learn the basic skills you need to become a bar tender, as well as help reduce the stress of being new to the industry. 

Gaming Staff

If you’re wanting to work within a gaming room you will be required to complete a basic gaming course. Completing your basic gaming course only takes 3 days and once completed you can commence work within a gaming room.

Additionally, if you’re only wanting to work within the bar or restaurant, completing this course can make you a more favourable potential employee. This will benefit you when applying for hotel jobs as you could work within the bar and restaurant as well as the gaming room. Ensuring you have completed your RSA of course.

Restaurant Staff

Working within a restaurant can again require no previous experience. However, this all depends on the type of business and role you’re applying for. When working within a restaurant you may sometimes be required to serve alcohol. This being said, it’s mandatory that you complete an RSA course prior to working within an alcohol service job. Other courses that could also be beneficial are the Certificate 1,2,3 and 4 in Hospitality or Food & Beverage service. 

Furthermore, these courses are not all mandatory but they will benefit you when applying for hotel jobs. You will gain further knowledge, skills and become more confident in what you’re doing. Especially if you’re new to the industry.

Kitchen Staff

From head chef to kitchen hands, kitchens can require multiple staff and sometimes have many positions available. Whether you’re wanting to pursue a career as a chef, or simply want to work as a kitchen hand. The best way to score yourself a job within a hotel kitchen is to complete some basic training first.

Kitchen hand jobs will often require no previous experience, however completing a Hygiene Practices course would be beneficial. In addition, completing a Certificate 2 in Kitchen Operations can be a great first step to becoming a chef as it provides you with a pathway into an apprenticeship. 

Cleaners

Cleaners are just as important as any other staff within a hotel. Without cleaners, you’d probably have no patrons – because who wants to visit a dirty venue right? It’s easy enough to get a cleaning job without any experience, however a Certificate 3 in Cleaning Operations can provide you with all the skills and knowledge you need. As well as set you up with on going employment.

Benefits of hotel jobs

When working within a hotel you could simply start out as a glassy, then end up being a duty manager, or even a manager. Sometimes all it takes is completing certain courses. Or it could be as simple as committing to your job and showing your employers you’re ready to move up the ladder. Hospitality is a growing industry that comes with new learning opportunities all the time. From new trends, to new products. You’ll always be expanding your knowledge and skill set.

In addition, hotel work can be found anywhere within the world. This means it’s easy for you to travel and gain work once you have the experience. If you work hard enough and want it you can move up the ladder within hospitality very quickly. You could start in a country town pub and end up in an international hotel chain – the opportunities are endless!

Time to land a hotel job

The hospitality industry is very diverse and always has hotel jobs available. Whether you have no experience at all or you have years of experience. Depending on the business chain, type of hotel and what the hotel offers. It’s always a great idea to get some training under your belt. 

Completing hospitality courses helps you to gain new skills and knowledge about the chosen topic. As well as benefits you when applying for jobs. You will also be more confident in interviews or trials as you would already have the basic knowledge and skills for that role.

Furthermore, if you’re currently looking for a job, make sure you check out our jobs board that gets updated daily. Or alternatively, enrol in one of our many hospitality courses

Congratulations! Your resume has caught your employers eye and they now want to meet you in person. You’re now one step closer to your dream job!

So what now? It’s time to prepare yourself and make sure you’re ready to ace this interview. Job interviews can be nerve racking and you might think you know exactly how to ace one, or you may have plenty of interview experience. However, there’s always new tricks and tips to learn. Plus, if you really want this job you’re going to work for it right? Furthermore, here are some great job interview tips to help you out. 

What is a job interview?

A job interview is the next step after applying for a job (if you’re successful). Generally the employer and another employee will ask you a range of questions during your interview. These questions will often be about; your career, goals, personality and life. This may sound easy, however some questions may put you on the spot and it’s always best if you have an answer for everything. Try to avoid saying “I don’t know”, and always be confident in your answers.

What should you wear?

Planning your outfit for a job interview is a key factor. Before you get the chance to talk to your employer, the first thing they will notice is your personal presentation. Dressing nicely and putting effort into your presentation will show that you take pride in yourself. Depending on what job you’re going for, it’s best to dress how you would if you were working for that company. But, never dress too casual. It’s as simple as dressing smart and presenting yourself well.

Ask questions

Before your interview, a great tip is to do some research on the company. This will show that you are genuinely interested in the company. As well as allow for you to ask more informed interview questions. Furthermore, at the end of an interview the employer will often ask if you have any questions so it’s best to have something prepared. Rather than to shrug your shoulders and seem uninterested. 

Show positive body language

Another key interview tip is to show positive body language. Make sure you don’t; slouch, fidget, avoid eye contact or seem awkward. Most importantly, don’t sit there with your arms crossed. Sit up straight and try your best to look comfortable and confident. This will reflect greatly on to your employer.

Show that your willing to learn

It’s great if you have a range of skills that you’re able to bring to an organisation. However, if there’s something that your employer is looking for and you don’t hold that skill, show a willingness to learn. It always looks good if you show that your excited and willing to learn new skills. Especially if you’re applying for an entry level job or even your first job.

Be punctual

One of the worst things you could do is arrive late to your job interview. Arriving late would imply that you would do the same when arriving to work if you were to score the job. A great interview tip is to make sure you know where you are going for your interview. Checking the location on google maps or even test driving the route could be beneficial. Furthermore, arriving anywhere between 15-5 minutes early would be perfect. 

Practice, practice practice

It might sound silly, but practicing your interview with a friend or even yourself can be a great way to prepare. You can practice your interview questions and answers that you think you may be asked. Which will help to make you feel more relaxed and confident about your job interview. 

Time to ace your interview and land that job

Furthermore, the 6 interview tips provided will help you to ace your next job interview. Simply make sure you keep these tips in mind and practice, practice, practice. To be successful in your next job interview it can be as simple as; asking questions, being confident, positive body language and showing a willingness to learn. 

If you’re looking for work check out our Jobs Board where you can find a range of hospitality jobs, admin jobs and other current jobs available. Or alternatively, get your foot in the door by completing one of our Adelaide Courses. At HITsa we offer a range of courses from a Cert 4 in Hospitality to a Cert 3 in Individual Support. As well as security courses, cleaning courses and gaming courses.

Enrol and enquire online, or call our friendly staff on 08 8375 2800 for all your training needs. 

Whether you’re running a business, teaching a class, coaching a team or managing a group of people – great leadership skills are always important. Luckily for us leadership skills are easy to access, practice and learn. Acting as a leader could be required at any point during your life. That could be at school, at work, when playing sport or even just at home. However, leadership skills are most important when required within your field of work. Being a great leader is essential to building your work team and business. But what makes for a good leader and how do you become one? In addition, here is some information, tips and tricks to help you out.

What is a leader?

A leader is someone who motivates and leads a group of people towards achieving something. Leaders will often; inspire, motivate, lead, instruct and direct people towards achieving goals. This could be leading a team within a workforce to achieve business goals and KPI’s, or could be as simple as a coach leading a sports team to achieving a win. Furthermore, to achieve these goals a good leader will be able to think of strategy’s to benefit their team.

Certificate 4 in Leadership

A Certificate 4 in Leadership is the ideal way to learn new leadership skills, as well as learn how to become a good leader, different types of leadership styles and how to work with people. This course would suit developing and emerging leaders from a range of industries and runs for a duration of 12 months. Additionally, HITsa Training and Employment offer a Certificate 4 in Leadership, enrol today and learn how to become a great leader!

How do you become a good leader?

Some people may naturally have good leaderships skills, but becoming a good leader could be as simple as learning new ones. Not only should you learn new skills, you should also work to improve your current ones. A Certificate 4 in Leadership can be a great way to land yourself a leadership role and help you become a great leader. In other instances, you could focus on improving some of your following leadership qualities.

Communication

A good leader will be able to demonstrate a range of leadership qualities. One of those being communication. Communication is a key factor in becoming a good leader. You will need to be able to communicate with your team clearly and concisely. This will help your team to easily understand your goals, missions and directions. As well as create an easy going work environment which helps to achieve better results.

Inspire

Being able to inspire your team is also a key factor to being a good leader. Set a good example for your team and always think and act positive. This will reflect on your team and inspire them to do the same. Sometimes your team may feel overcome with their workload, as a leader you should be able to inspire them to keep going by showing appreciation and encouragement. Furthermore, being inspiring will help to overcome any challenges that you and your team face.

Decision-Making

Decision making is a key skill in the workplace, especially in the role of a leader. To be a good leader you need to be able to make important decisions at times. When making a decision you will need to think about the outcomes of that choice. As well as consider other alternatives and the positives and negatives of those. Additionally, you should be able to confidently make decisions and also be willing to take the risk of making them.

Creativity

Creativity is yet another good leadership skill to have. Your team will look up to you for answers or solutions, which will then require creativity to solve. Getting your team involved and brainstorming with them is also a great way to think of new ideas and solutions. As well as help to build a relationship with your team, making them feel wanted and important. Most importantly, a good leader will be able to think outside of the box.

Passion

Passionate leaders will often have a strong desire to lead their team and achieve their business goals. Being passionate about leading your team will help to become a successful leader. As well as achieve big results. A great leader will be passionate about all aspects of what they’re doing. This will then reflect greatly on your performance as a leader, and also the performance of your team.

Time Management

Time is a valuable asset, especially when working within a business or leading a team. When working within a business you will most likely have deadlines, which will also affect your team. As a leader you will need to be able to manage your time and your teams time so that you are able to achieve your goals. Furthermore, effectively planning your week/days out can be a great help. Also encourage your team to do the same.

Take the next step in becoming a good leader

Furthermore, to be a good leader you will need to learn a range of leadership qualities, or if you already have these qualities it is best that you work on improving them.

Leadership skills can range from passion and confidence, to communication and decision making. Which are all equally as important as one another. When acting as a leader, everything you do will reflect on your team. Therefore, taking a positive approach and demonstrating the skills mentioned before will help you in becoming a good leader, as well as achieving great results.

Lastly, a great way to expand your skill set is to complete a Certificate 4 in Leadership. Completing a leadership course will look great on your resume as well as open job opportunities within a leadership role, or even help you move up the ladder within your current one. If you’re interested in advancing your leadership skills try this leadership course from HITsa Training and Employment. 

Becoming a Chef may seem like an easy choice of career path. However, chef requirements can be demanding and may not be what you expect. Taking part in a Commercial Cookery course will assist you in becoming a chef and landing your first job within the industry. However, to hold a trades based profession as a chef you will also need to complete a chef apprenticeship. Chef apprenticeships will generally be for a nominal period of 4 years, with your off job training completed in 3 years. Although, there are many Chef duties and responsibilities to learn before landing your first job. You will need to learn; safe food handling skills, hygiene regulations, how to demonstrate cooking techniques, prepare and cook food and coach others in job skills. As well as how to clean kitchen premises and much more.

Additionally, the hospitality industry is a fast and ever evolving environment. If you love to travel, becoming a chef could be a great way to do just that whilst working at the same time. As a chef you could work in restaurants, aged care facilities, on cruise ships or even open your own restaurant. However, these chef jobs require certain skills and knowledge. Here is some information, tips and tricks to guide you through how to become a chef.

What is a Chef?

Most commonly, a chef is a professional cook that has completed a Certificate 3 in Commercial Cookery or Certificate 4. This course provides training in all aspects of food preparation and service. The role of a chef within a kitchen will differ depending on their title. General requirements of a chef is to oversee the cooking and preparation of food within a kitchen. As well as working within a team and making sure all food is prepared quickly and to the highest of standards. Chef careers can range through a variety of specialisations such as; chef de cuisine, chef de partie, commis chef, demi chef de partie or a sous chef.

Certificate 3 in Commercial Cookery

A Certificate 3 in Commercial Cookery provides a pathway to becoming a cook where you could work in a variety of organisations including; hotels, clubs, restaurants, aged care facilities and cafes. Generally this course is completed through an apprenticeship arrangement where you earn and learn at the same time. By completing a chef apprenticeship you are gaining on the job experience and opening doors to a long term chef career. Furthermore, HITsa training and employment offer the Certificate 3 in Commercial Cookery through a chef apprenticeship pathway.

Land your first job as a Chef

To land your first job within a kitchen you need to know what the employer is looking for. Most employers will require you to submit a cover letter, resume and proof that you have chef qualifications. While some may require you to have a minimum amount of prior experience within the industry. Employers will also look to hire depending on the restaurant, cuisine and dining style. In other instances, the employer may simply be looking for some of the following qualities in their chef.

Patience

Obtaining a chef career requires patience. Working in hospitality can be demanding, fast paced and sometimes messy. Meals can be missed and customers can be disappointed or difficult to please. Given this, you may be working during a busy period and be required to replace a meal, this would generally need to be done straight away (pushing other meals back). As a result you would need patience so that flow in the kitchen can run smoothly.

Organised

You will need to show great organisational skills to become a chef. Kitchens have high expectations and you need to be able to provide food quickly and concisely. Additionally, some chef requirements that include organisational skills are; ordering food, preparing food for service, dating food and storing food. Following a set routine is a great way to stay organised in a kitchen.

Decision Making

Being able to make decisions quickly and confidently is a great quality to have if you’re wanting to become a chef. Chefs are required to make decisions on whether food is safe to eat, in date and cooked properly. As well as deciding on how much and what food will need to be ordered. Ensuring that you do not over order to avoid wastage. Furthermore, chefs often need to make crucial, quick and important decisions.

Multitask

When working in a kitchen you need to be able to multitask. Being able to multitask will help during food service as you’re able to do more than one thing at a time. Especially during busy periods. In addition, some dishes may also require the use of a grill, fryer or oven. Therefore you will need to be able to work on all aspects of the dish so that everything is ready at the same time. Although this is not always the case, depending on how many kitchen staff you are working with.

Creative

Being creative is an important quality to have when working as a chef. It’s important that you are able to be creative when putting together a menu, thinking of daily specials or thinking of new dishes. Combining flavours and creating interesting dishes is what customers love. Being able to create something different and unique is always a noticeable aspect for restaurants.

Kick start your career

To become a chef you need to learn how to prep different food, food hygiene and safety and how to work within a team. Along with a wide range of other skills. Completing a Certificate 3 in Commercial Cookery is a great way to learn these skills and work towards becoming a chef. However, completing this course under an apprenticeship arrangement is highly recommended. This will provide you with on the job experience and the possibility of a long term chef career upon completion.

Completing a commercial cookery course will also open job opportunities within restaurants, cafes, aged care facilities, cruise ships and more. Try this commercial cookery course through HITsa Training and Employment and kick start your career today. Remember the key qualities in becoming an excellent chef are; patience, organised, decision making, creative and multitasking.

Working in Aged Care may seem like an easy choice of career path. However, caring for the elderly can be challenging physically and mentally, and it requires more than you’d think. Taking part in an Aged Care course will assist you in becoming a carer and landing your first job within the Aged Care industry. Although, there are many Aged Care worker duties and responsibilities to learn before landing your first job. You will need to learn how to monitor medication, transport the elderly and disabled correctly, personal hygiene and maintaining records. As well as helping clients communicate and much more.

Additionally, as the population of elderly people grow, the need for individual support is rising. With this there is also a rise in Aged Care worker jobs, but these jobs require certain skills and knowledge. Here is some information, tips and tricks to guide you through becoming an Aged Care worker.

What is an Aged Care Worker?

An Aged Care worker is someone who provides physical and emotional support to the elderly or disabled. They will assist clients with daily tasks such as; personal care, performing household tasks, monitoring medication, transporting to and from appointments and providing companionship. The tasks required in providing individual support will differ depending on the clients level of care needed. Additionally, Aged Care worker jobs include assisting clients in their own homes or within an Aged Care facility.

Aged Care Course

To become an Aged Care worker it is best you complete a certificate in Aged Care first. An Aged Care course (Certificate 3 in Individual Support) will teach you many important things regarding Aged Care. Such as; how to provide individual support, recognise healthy body systems, facilitate the empowerment of older people, work with diverse people and support independence and well-being. When seeking employment within Aged Care you will also need to provide a National Police Clearance. Furthermore, HITsa training and employment offer a subsidised Aged Care course in Adelaide that is government funded through WorkReady for eligible participants.

Land your first Aged Care Job

To land your first Aged Care job, you need to know what the employer is looking for. Most employers will require you to submit a cover letter, resume and proof of Aged Care training. While some may require you to have a minimum amount of prior experience within the industry. Employers will also look to hire depending on the needs of the client and whether they require care from home or within an Aged Care facility. In other instances, the employer may simply be looking for some of the following qualities in their carer.

Patience 

Often you will be providing individual support to people with limited capabilities, therefore patience is a key quality when working in Aged Care. Elderly people tend to move and speak slower, you will need to be patient and listen attentively.

Being a good listener

When working in Aged Care, it’s important that you are able to listen and hold a conversation with your clients. Your clients will often want to talk to you and tell you stories as you may be the only person that they will see all day. Listening to your client is a simple task that can instantly brighten their day, especially the elderly.

Respect

Everyone deserves respect, but in particular the elderly do. You need to be able to understand what the client may have been through or is currently going through. As an Aged Carer you will need to be respectful, understanding and support your client. Furthermore, having respect for the elderly will be a key quality in becoming an excellent Aged Care worker.

Caring

To be successful within Aged Care you will need to be caring. Elderly people will often struggle with depression, loss of loved ones and deteriorating health. This will often lead to feeling lonely and isolated. Therefore, you need to be understanding and show empathy. This could simply be by asking them about their life, talking to them and listening to them. Showing your client that you care can make them feel happy and secure. Along with making them feel like they are being cared for properly.

Punctuality

Elderly people who require individual support rely on their carers for a range of tasks. Clients will rely on the assistance from their carer and some tasks may be crucial to be completed on time. Therefore Aged care worker duties and responsibilities require you to be punctual at all times.

Kick start your Career in Aged Care

Completing an Aged Care course and obtaining an Aged Care certificate is a great step towards a career within Aged Care. Completing an Aged Care Course will also open job opportunities within the following fields; enrolled nurses, physiotherapists, occupational therapists, chefs, kitchen hands and cleaners. By completing an Aged Care Course you are creating a pathway for a long term career.

Furthermore, Aged Care worker duties and responsibilities involve a range of tasks. To become an Aged Care worker you will need to complete Aged Care training or ultimately, an Aged Care Course. Completing an Aged Care Course will teach you a range of skill sets that are required when working in Aged Care. Along with this it will also provide you with an Aged Care certificate that will look better on your resume and enhance your chances of landing a job. Try this Aged Care course in Adelaide through HITsa Training and Employment. Lastly, remember the key qualities in becoming an excellent carer are; patience, respect, caring, punctuality and being a good listener.