Learning Outcomes
SIT20322 – Certificate II in Hospitality
12 units must be completed:
- 6 core units
- 6 elective units
Core units (compulsory)
- BSBTWK201 Work effectively with others
- SITHIND006 Provide customer information and assistance
- SITHIND007 Use hospitality skills effectively
- SITXCCS011 Interact with customers
- SITXCOM007 Show social and cultural sensitivity
- SITXWHS005 Participate in safe work practices
Elective units (compulsory) (One of the following)
- SITXFSA001 Use hygienic practices for food safety *prerequisite for bar, coffee and food & beverage
- SITHIND001 Use hygienic practices for hospitality service
Elective units (choose 5)
- SITHFAB021 Provide responsible service of alcohol *mandatory where alcohol service involved
- SITHFAB022 Clean and tidy bars *prerequisite for bar
- SITHFAB023 Operate a bar
- SITHFAB025 Prepare and serve espresso coffee
- SITHGAM022 Provide responsible gambling services^
- SITHGAM023 Attend gaming machines^
- SITHFAB027 Serve food and beverage
- HLTAID011 Provide First Aid
Upon successful completion and work placement, you will be issued with an Academic Transcript listing the units completed and the Qualification
- SIT20322 Certificate II in Hospitality
You must be 18 years or over to undertake some elective units within this qualification which are highlighted with ^.
Successful completion of this course does not guarantee approval as a Responsible Person or a Gaming Attendant/Manager. Approval must be sought through the Licensing Authority.