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Website Majestic Hotels

Duty Manager – Front Office

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Majestic Hotels are a South Australian owned and operated hotel group comprising of five properties including the Majestic Roof Garden Hotel, located in the heart of Adelaide’s East End; Majestic Old Lion & Tynte Street Apartments and the Majestic Minima Hotel in North Adelaide and the Majestic Oasis Apartments in Port Augusta.

The Majestic Old Lion Apartments are award winning 4 star self-contained apartments, with 65 studio, one, two and three bedroom apartments set amongst beautiful landscaped gardens and courtyard in North Adelaide. The Majestic Minima Hotel has set new trends in stylish and affordable city fringe accommodation. Each room of the hotel has been transformed by a South Australian artist which is a first for any Australian hotel!

The Duty Manager role is pivotal in supporting the Front Office Manager in driving the operations, efficiency and forward planning for the Department. You will contribute to the performance of day to day processes through influencing and supporting all Front Office Team members. You will assist in leading and developing the team in customer service with a very hands-on approach. This diverse role will see you facilitate, support and be developed in areas such as;

  • Account Management- debtors, commissions, group accounts
  • Recruitment
  • Employee Development/ Management
  • Yield Strategy
  • Rostering
  • Customer feedback response

You Will:

  • Be enthusiastic for the industry, the role and customer service.
  • Be a strong motivator, coach and mentor.
  • Possess an outstanding level of customer service.
  • Have strong influential leadership qualities.

Highly Desirable:

  • Proven experience in a similar role within a 4 and 5 star environment
  • Experience using Opera PMS or similar property management system.

In return for your energy and hard work, we offer you:

  • A passionate team environment.
  • Great company benefits and opportunities.
  • Training, support and development.
  • Locally owned Award winning properties.

This is a full-time position working over a 7 day rotating roster.

If you are a driven team player looking to succeed in a culture of empowerment and accountability, please visit our website at to download a copy of the position description.

We thank you for your interest in this position however please note that only applicants successful to interview stage will be contacted.

If this sounds like the job for you then apply now!

Applications to: (must include covering letter & resume)

Ellie Keany
Front Office Manager
Majestic Old Lion & Tynte Street Apartments
Majestic Minima Hotel, NORTH ADELAIDE SA

Applications close: 14 February 2020

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