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Stillwell Ford

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Stillwell Ford is part of Eagers Automotive who are Australia’s largest and most dynamic automotive retailer, and we are looking for someone new to join our dynamic team. In this role you will be trained up from scratch, so don’t worry if you think you don’t have the right experience. If you want to learn and be a part of a great team, then apply.

Stillwell Ford is looking for a Reception Administrator in our Parts Division. If you like people and have an eye for detail, then this could be for you.

Reporting to the Service Manager, your key duties will include:

  • Answering customer phone calls and interpreting parts – Internal and External
  • Attending to customers efficiently and courteously
  • Providing quotes for repair enquiries
  • Assigning parts to job orders
  • Liaising with warehouse staff
  • Following up and making Parts re-bookings
  • Assisting the Front Desk with general enquires and checking out/in customer loan vehicles.

About you:

  • Valid Australian Licence (Experience in driving a manual vehicle desired)
  • Excellent communication skills
  • Ability to lead and work well within a small team
  • Honesty and reliability with a ‘can do attitude’
  • Ability to solve problems,
  • Prioritise work tasks,
  • Meet deadlines and remain calm under pressure

We offer:

  • Permanent Position
  • Paid above award rates
  • A clean, safe work area
  • Ongoing mentoring and support within a supportive team
  • Factory training
  • Career and professional development opportunities
  • Employee benefits including EAP

If you are seeking a challenging and rewarding career, the opportunity to grow and develop, and pride yourself on the highest level of customer service, we encourage you to apply.

Stillwell Ford passionate about what we do and believe a positive, fun work environment is the key to success.

As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner’s Mindset | Agility

Eagers Automotive – Moving Together!

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