Administration Officer

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UnitingSA, founded in 1919, embodies respect, compassion, and justice. With over 1,000 dedicated staff and volunteers, we provide housing, aged care, and community services to 12,000 South Australians annually. Our commitment to empowerment, respect, and unity drives our mission. Learn more at

Role Overview:

Join UnitingSA as an Administration Officer at Wesley House Residential Aged Care! Lead Reception daily, ensuring top-notch services for residents, visitors, and staff. Provide exceptional customer service, coordinate admin tasks, and support the Director of Nursing. Apply today for a fulfilling career!

Key Responsibilities

  • Provide timely and effective support to internal and external customers.
  • Perform reception duties: answer phones, transfer calls, take messages, and direct enquiries.
  • Respond promptly and courteously to public enquiries, referring to appropriate resources.
  • Attend to filing and archiving resident information as per guidelines.
  • Facilitate stock ordering of office equipment/supplies and stationery.
  • Assist in staff rostering to Senior Administration Officer / Roster Officer.
  • Maintain and balance petty cash float within specified timeframes.
  • Prepare creditor and debtor accounts accurately for processing.
  • Assist in administrative tasks for meetings, documentation, and distribution.
  • Prepare documentation for resident admission and discharge.
  • Update resident dietary requirements and meal plans, informing staff.

Skills & Experience:

  • Hold a recognised qualification in Business Administration, Office Skills, or possess extensive recent experience in office administration and clerical duties, or similar relevant qualifications.
  • Possess a current National Police Clearance and DHS NDIS Worker Screening Check (essential).
  • Demonstrate a strong customer service history with experience in reception (internal and external customers).
  • Have experience within a residential aged care facility, community service, or similar not-for-profit organisation.
  • Show understanding of quality improvement processes, Workplace Health and Safety regulations, and standards.
  • Display strong knowledge of Microsoft Office Suite.
  • Exhibit excellent communication and interpersonal skills, including customer service and teamwork.

In return, you will work in a passionate and motivated organisation where you can see firsthand the positive difference you make in the lives of our community’s most vulnerable. We believe in developing and investing in our team and providing work/life balance through flexible work arrangements.

What we offer:

  • Unlock up to $15,900 in tax-free earnings with salary packaging, boosting your take-home pay
  • Treat yourself to an extra $2,650 tax-free each year with our Meal and Entertainment Card
  • Enhance your job perks with novated leasing, offering tax savings and financial flexibility
  • 17.5% Annual Leave Loading
  • Paid parental leave
  • Strong commitment to personal and professional development
  • Comprehensive Employee Assistance Program
  • Additional perks including discounted health insurance

For a confidential discussion, please contact Pat Turner, Administration Manager Residential Operations on 0467 735 128.

For further information, a full job description can be located on our website;

We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, mature-aged individuals, and people with disabilities. Our employment screenings vary based on role requirements. These measures ensure we recruit individuals who align with our standards.

If you are inspired to make a positive difference and would like to be considered for this opportunity please apply now.  If you require any assistance in submitting your application please do not hesitate to contact our Talent & Acquisition team on 08 8440 2120.   Applications close Friday 7th June 2024.

Please note, UnitingSA retains the right to close this advert earlier upon identifying a suitable candidate.

Our application process is mobile-friendly for your convenience.

Our application process is mobile-friendly.

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