Administration Officer

Job Summary

We are looking for an highly effective administration professional, being part of the Administration Team supporting the Management Team.

About the Business

The Wilderness Group has been providing schools and the general public with high-quality outdoor programs and experiences for more than 35 years.  It is the largest provider of school camps, excursions and outdoor pursuits in South Australia, and one of the largest nationally.  We also offer a variety of tourism and corporate products in various locations across Adelaide.  In addition, we manage an RTO for the Outdoor Leadership industry providing high quality training courses.

About the Role

You will be supporting the Management Team and Outdoor Education Managers with daily administration tasks, including answering phone calls, liaising with clients, data entry and assisting with various other administrative tasks.

The role will see you working in a busy, ever-changing, high volume environment that will require multi-tasking and a flexible attitude.  Seeking a professional individual who has excellent written and verbal communication, attention to detail, and the ability to adapt to a changing environment are key to be successful in this position.

Duties and Responsibilities include:

• General reception duties
• Client service
• Email enquiries
• Data entry
• WHS tasks
• Client and stakeholder liaison
• Assisting with HR and rostering
• Completing quotes
• Handling reservations/bookings
• Various other administration duties as directed

Benefits and Perks

• Dynamic work environment
• Boutique industry
• Ideal position for a student in their early years of study

Skills and experience

• Previous experience in a similar role would be advantageous

Skills required

• Proficient computer skills – Microsoft Word, Excel and Outlook
• Excellent interpersonal and communication skills – written and verbal
• High level of accuracy and attention to detail
• Self-motivated and ability to work under minimal supervision
• Excellent organisational and time management skills
• Exceptional customer service
• Experience being able to meet deadlines
• Excel in a fast-paced environment

Employment within The Wilderness Group requires a “can do” attitude, initiative, team player qualities and eagerness to learn.

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