Administration Officer

Join Our Team! – Administration Officer, Community Aged Care

At UnitingSA, we’re passionate about supporting older people to live well in their own homes and communities. As our Administration Officer in Community Aged Care, you’ll be the warm and welcoming first point of contact for consumers, their families, visitors, and our dedicated team. From answering calls and minute taking to keeping the office running smoothly, you’ll play a key role in delivering high-quality customer service and admin support. Working closely with Care Partners, Scheduling Officers, Support Workers, Clinical and Allied Health staff, you’ll be part of a collaborative team committed to providing compassionate and person-centred care.

What You’ll Be Doing

Customer Service & Reception

• Greeting visitors and answering calls with warmth and professionalism
• Keeping things tidy and organised – from filing to mail and supplies
• Taking minutes for meetings, data entry and helping with general office duties
• Supporting the coordination of our community fleet vehicles and bus

Relationship Management & Admin Support

• Building genuine connections with consumers and their families
• Providing respectful, timely and clear communication
• Supporting new employees and contractors with orientation
• Working with team leaders and managers to provide top-notch admin support
• Escalating any concerns and feedback promptly and appropriately

About You

You’re someone who enjoys being part of a team, brings a positive attitude, and thrives in a busy environment. You’re a natural organiser, a great communicator, and someone who genuinely cares about others.

To shine in this role, you’ll have:

• Certificate III or IV in Business Administration (or similar experience)
• Experience in a fast-paced admin, reception or customer service role
• Excellent time management and attention to detail
• Strong Microsoft Office skills (Word, Excel, Outlook – you’re all over it!)
• A respectful, caring approach to all interactions
• A current NDIS Worker Screening Check

Bonus points if you’ve worked in aged care, community services or a not-for-profit setting – but if you’re new to the sector and bring great admin skills, we’d still love to hear from you.

Why Work With Us?

• Be part of a supportive and purpose-driven organisation
• Work with people who genuinely care – about their work and each other
• Access ongoing training, support and development opportunities
• Help make a real difference in the lives of older people in your community

What We Offer

• Salary packaging benefits – take home more of what you earn, with up to $15,900 tax-free earnings and an extra $2,650 tax-free for meals and entertainment.
• Work-life balance perks, like paid parental leave and 17.5% annual leave loading.
• Opportunities for personal and professional development to grow your career.
• Access to an Employee Assistance Program for your well-being.
• Discounts on health insurance and novated leasing options.

About UnitingSA

UnitingSA is a not-for-profit organisation with over 100 years of service in South Australia. From aged care and disability services to mental health support, housing and employment programs, we’re here to walk alongside individuals and communities as they build brighter futures.

As an Administration Officer, you’ll be part of that bigger picture, supporting our front-line aged care services so that older people in our community can continue living with independence, dignity and purpose. Your role helps create a welcoming and well-organised environment that reflects our values of respect, compassion, and integrity.

Ready to Apply?

If this sounds like your kind of role, we’d love to hear from you! Click Apply Now or get in touch to find out more.

Please reach out to Anna Truong, Business Manager, on 0424 924 605 for a confidential discussion.

We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, and people with all abilities and diversities.

Our employment screenings vary based on role requirements to ensure we recruit individuals who align with our standards.

Don’t forget, you don’t need to tick every box! If you are inspired to make a positive difference and would like to be considered for this opportunity, please apply now.

If you require any assistance in submitting your application, please do not hesitate to contact our Talent & Acquisition team on 08 8440 2120.

Applications close Wednesday 7th May 2025.

Please note, UnitingSA retains the right to close this advert earlier upon identifying a suitable candidate.

Our application process is mobile-friendly for your convenience.

HITsa offer a variety of job ready courses to kick start your career or expand your knowledge.
Looking for a role in administration? Consider a Certificate III in Business with HITsa.
View all upcoming course dates – Course Dates
Looking for more Jobs Available? View our Jobs Board that gets updated daily with jobs in Adelaide.