Admin Support Officer

Sourced from: www.seek.com.au  

Position: Admin Support Officer

Portfolio: Administration

Position reports to: Senior Leadership

Direct reports: –

Supporting School Communities across South Australia 

SMG offers ongoing pastoral and practical support through chaplaincy and wellbeing services to school communities in partnership with the combined Christian community and other organisations.

SMG Vision

Young people and school communities across South Australia discovering Purpose, Value and Hope.

Position Summary:

The Admin Support Officer plays a vital role in supporting SMG’s mission to enhance the wellbeing of school communities. This position provides professional front-of-house services, general administrative support, and assists with training and chaplaincy-related processes. The role ensures a welcoming environment, efficient operations, and accurate record-keeping, contributing to the smooth functioning of SMG’s programs and services.

The duties associated with this position include the following:

Front-of-House Services

• Greet and assist visitors, ensuring a warm and professional reception experience.
• Manage incoming calls and emails, redirecting queries appropriately.
• Maintain a tidy and welcoming reception area.

General Administration

• Assist with ordering and management of office supplies, catering, and mail distribution.
• Prepare meeting rooms and assist with event logistics.
• Maintain filing systems and update contact lists.
• Support internal communications and scheduling.

Chaplaincy Support

• Maintain records and assist with reporting processes.
• Prepare materials for training sessions and conferences.
• Assist with onboarding documentation and compliance checks.

Training Coordination Support

• Prepare documentation and maintain updates on systems for training services as required.

 

Support Asset Management

• Assist with the management of company vehicles, mobile phones, and office property.

• Assist with the organisation of maintenance to building facilities, including security, as required.

Stock & Order Support

• Assist with ordering, monitoring and reconciliation of stock levels.
• Communicate with Fulfillment Warehouse as required.
• Assist with processing of stock, orders and general enquiries.

Qualifications/Experience:

• Previous experience in administration or reception roles.
• Proficiency in Microsoft Office and database systems.
• Understanding of confidentiality and compliance requirements.
• Experience supporting events or training sessions (desirable).

 

Person Specification:

• Warm, welcoming, and professional demeanour.
• Strong organisational and time-management skills.
• Excellent written and verbal communication.
• Detail-oriented, proactive, and respectful.
• Able to work independently and collaboratively

Performance Goals:

• Deliver timely and accurate administrative support.
• Maintain a positive and professional front-of-house presence.
• Ensure compliance with record-keeping and reporting standards.
• Contribute to a collaborative and respectful team environment.

in addition to the duties outlined above, you are also required to perform such other duties as may be directed by your supervisor or management provided these are within your competency or training.

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