Advice Administration Officer

Department of Treasury and Finance
Job reference: 623107
Location: 5000 – ADELAIDE
Job status: Short Term Contract
Eligibility: Open to EveryoneAt the Department of Treasury and Finance we work together to ensure South Australia is a thriving, prosperous state now and into the future.

We are the lead agency for economic, social and financial policy outcomes. We play a vital role in providing financial services to the community and economic and fiscal policy advice to the Government of South Australia.

Super SA is a branch within the Department of Treasury and Finance. Super SA is a superannuation fund provider who, for 120 years has been helping South Australian government employees secure their financial future.

We’re dedicated to championing the financial well-being of South Australians and passionate about helping members to live their best life in retirement. Our long-term success is largely due to the talent and expertise of our people. We strive to create an environment that is supportive, safe and secure. Our work culture is positive and inclusive, so that our people benefit from a rewarding and enjoyable work experience.

About the opportunity:

The Advice Administration Officer is responsible for the delivery of all functions associated with a member’s financial advice cycle. This role works closely with Industry Fund Services (IFS) financial planners and is responsible for coordinating all financial advice administration which includes member referrals, booking appointments, conducting preliminary investigations and establishing member profiles in XPlan.

About you

Working under general direction, you will be highly organised, have excellent attention to detail and possess a high level of written and verbal communication skills. You will possess a broad range of knowledge regarding superannuation and financial planning processes.

To be successful, you must address the selection criteria below in a cover letter:

• Ability to effectively manage conflicting business priorities and multiple tasks, within a fast-paced changing environment focussed on balancing quality and productivity and to foster commitment to ongoing business needs
• Experience providing a member/customer focussed service
• Demonstrated experience managing administration tasks
• Demonstrated experience communicating in person and over the phone with members and providing a high level of professionalism

 What we offer

• Flexible working options
• Salary packaging options
• Discounted gym membership
• Supportive career development opportunities
• Employee Assistance Program for you and your family
• Be Well Program

Remuneration

ASO4 – $76,561 min – $80,256 max per annum, plus superannuation

Special Conditions

This opportunity is up to 12 months

For a confidential discussion about the role please contact:

Yvonne Johnston
Advice Administration Lead
Email: [email protected]

Application Instructions:

To be considered, all applications must be submitted online via I Work for SA by clicking Apply and following the instructions.

Applicants are required to submit a Curriculum Vitae and covering letter (no more than two pages), addressing the abilities and experience listed in the selection criteria to demonstrate their suitability. Applicants are to include the name and contact number of two referees.

The Pre-Employment Declaration must be completed and submitted with your application.

Recommended applicants are subject to satisfactory criminal history check in accordance with the DTF Pre-Employment Screening Policy and Procedure and every three years thereafter.

The Department of Treasury and Finance is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. If you have any support or access requirements, we encourage you to advise us if invited to interview.

Applications close: 08/10/2024 11:45 PMAttachments:
– Job and Person Specification – ASO4 Advice Administration Officer.pdf
– Pre-Employment-Declaration_240522.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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