Customer Service

Sourced from: www.seek.com.au  

HospEquip is a privately owned company that is rapidly expanding in the healthcare sector and is a leading supplier of healthcare equipment into the Community, Aged Care, Hospital and NDIS Markets in Australia

Due to our continued expansion we are looking for a professional, confident, well presented First point of contact person to greet our clients and deliver exceptional customer service.

This is a full time role based in our South Australian office located in Forestville

• In this role you will be Processing incoming orders from our Sales team, showroom and email orders
• You will be answering incoming calls, welcoming customers, determining the nature of their requirements and actioning accordingly
• Assist the Sales team with current stock levels, and pricing enquiries etc
• Responsible for maintaining the showroom presentation
• Support other colleagues when required, liaising with Interstate branches
• Process payments and reconciling daily bank settlement
• Printing catalogues and brochures as required
• General administration duties

The successful candidate must display the following qualities:

• Excellent communication skills, including a professional phone manner
• Must be compassionate and possess the ability to relate to our broad range of customers which include the Aged and Vulnerable
• Have excellent attention to detail, with accurate data entry
• Outstanding organisational and administration skills
• Ability to multi task and manage time effectively
• Able to pick up new processes and information diligently
• Reliability and punctuality
• Flexible in handling a variety of tasks to assist the team

If this sounds like the opportunity for you please send your CV and cover letter  to [email protected]

No phone calls please

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