Customer Service Representative

Sourced from: www.seek.com.au  

Customer Service & Sales officer (CSO) 

• Advance your career in Client and Account Management with an award-winning industry leader 
• Competitive Negotiable Salary  
• Sheetmetal and/or Building Industry experience is a must 
• Full time permanent role in Regency Park
• Ongoing career growth 

About us:

The Design Group, owners & operators of Revolution by Design, Design Sheetmetal, Britannia, Form 2000 and Designer Panel Systems are one of Australia’s largest and leading Sheetmetal Manufacturing Groups. With more than 400 team members, with globally recognised skills, capabilities & clients we continue to grow and would like you to join us on our continued journey & success.

We are actively seeking an Internal Client Account Representative to join our Revolution by Design team in Regency Park, SA.

About the role:

Reporting to the Supervisor, with a large customer base and situated at our Regency Park office, the primary objective of this role is to liaise with customers and accounts within residential and commercial, process and administer sales orders, ensuring our customers receive the highest level of support and care.

Some of your key responsibilities will include:

• Internal sales to an existing customer base
• Development of new clients via internal sales and customer service enquiries
• Data entry of customer sales orders
• Coordination with internal staff to ensure orders are confirmed within the requested timeframes
• Attending to customer phone calls and queries, as well as face to face interaction within the branch
• Face to face interaction with customers at sales counter
• Assisting customers with product selection

About you:
Along with your dynamic can do attitude, you will be able to demonstrate the following key characteristics:

• Excellent phone manner with highly developed written and verbal communication skills
• Outstanding presentation
• Driven to succeed through the impeccable servicing of your client base
• Proven work history and success within internal sales customer experience, within metal, Sheetmetal or building industry
• Strong computer skills with the ability to learn new systems
• Ability to work in a fast-paced, and highly challenging environment with rapidly changing priorities, timelines, and outcome driven philosophy

Perks of the job: 

• Great location with free on-site parking
• Employee of the month and year awards
• Refer a friend program
• Employee gift cards and rewards program
• Access to Employee assistance programs
• Internal promotional opportunities
• Discounts at major Australian online and retail brands via our Employee Benefits program
• Full time permanent role
• Ongoing learning & development
• Coaching & mentoring
• Flexibility & stability
• Team member reward & incentive programs
• A passionate and supportive team with lots of fun mixed in
• Monday to Friday work schedule – save your weekends for what matters most
• Office based
• Barbeques, social events, team get-togethers, and so much more

If you are motivated by the opportunity to join one of Australia’s leading manufacturing Sheetmetal organisations, then we would love to hear from you. Apply right now to fast track your application.

To find out more information please contact Group People & Culture Coordinator, Cara Brown on 0455162235, Group People & Culture Coordinator, Rhiannon Petrie, on 0488 600 380 or our Group Head of People & Culture Daniel Dib, on 0499 299 975,

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