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Website West Oak Hotel

Duty Manager | West Oak Hotel

The West Oak Hotel, Adelaide SA, is looking for a passionate, hands-on & customer service focused person to join our team as Duty Manager in a casual position.

This position requires the successful candidate to work over a 6 day rotating roster (20-30 hours per/week).

Your key duties will include:

  • Being responsible for the day to day running of the Hotel and its various departments in the absence of the General Manager;
  • Facilitating the smooth operation of the very busy front bar & restaurant (FOH & BOH), and upstairs Jolly Bar/Gallery areas whilst on shift;
  • Hands on leadership, motivation and management of staff;
  • Assisting in the management of expenses and creating fun and exciting promotions.
  • Helping train and develop our fun and dynamic team of staff.

The successful applicant will:

  • Hold a current Responsible Person badge.
  • An exceptional eye for detail and the little things with regard to presentation.
  • Be committed to delivering the highest standard of customer service at all times.
  • Have previous management experience.
  • Be confident with venue open & closing procedures (COB settlement’s).
  • Be willing to work hard and give 100% at all times.
  • Be able to work under pressure in a high paced environment whilst striving for excellence.
  • Flexible availability – working days, nights and weekends.

About you

  •     A positive attitude with a friendly and professional manner.
  •     Ability to build lasting relationships and manage suppliers and contractors.
  •     Excellent presentation.
  •     Impeccable communication and interpersonal skills.
  •     Exceptional customer service skills and a constant desire to exceed expectations; and
  •     The ability to work hard and have fun at the same time

What we offer

  •     Strong encouragement for career progression.
  •     Attractive hourly rates plus the potential for bonuses
  •     Highly autonomous role.

If you are interested in applying for this role, please email your resume and cover letter to,
West Oak Hotel General Manager:

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