Front of House / Waitperson

Enoteca Bar & Cucina Pty Ltd
Sourced from: www.seek.com.au
Located in the heart of the CBD, our restaurant brings together the best of Italian hospitality with a modern twist. Our menu features fresh, seasonal dishes that put a contemporary spin on classic Italian flavors. The space includes a welcoming dining room for relaxed meals and a stylish cocktail area perfect for drinks with friends. Whether you’re enjoying handmade pastas, small plates, or signature cocktails, our focus is on creating a comfortable and enjoyable dining experience for everyone.
Position Overview:
We are seeking a passionate and professional Front of House Attendant to join our dynamic team at our busy Italian restaurant in the heart of the city. The ideal candidate will deliver good customer service, ensure the smooth flow of service by cooperating as part of a team, and contribute to creating a warm and welcoming dining experience for our guests.
Responsibilities:
Customer Interaction:
Greet and seat guests in a friendly and professional manner.
Take food and beverage orders accurately and efficiently.
Answer questions about the menu, including dietary options and recommendations.
Address and resolve customer inquiries or concerns promptly.
Service Execution:
Serve food and beverages to tables in a timely and courteous manner.
Monitor tables to ensure guests are satisfied throughout their meal.
Clear and reset tables efficiently for the next guests.
Operational Duties:
Maintain cleanliness and organization of the dining area and service stations.
Wash and polish glasses, cutlery, and other serviceware as needed.
Restock supplies such as napkins, utensils, and condiments.
Assist in setting up and breaking down the dining area for service.
Team Collaboration:
Work closely with kitchen staff to coordinate order accuracy and timely service.
Communicate effectively with team members to ensure smooth service during busy periods.
Requirements:
Must be proficient in English.
Minimum 2 years of experience in a similar Front of House role.
Strong customer service skills with a friendly and approachable demeanor.
Ability to work in a fast-paced environment while maintaining attention to detail.
Excellent communication and interpersonal skills.
A team player with a proactive attitude and the ability to multitask.
Availability to work evenings, weekends, and public holidays as required.
Desirable:
Previous experience in a service restaurant or familiarity with Italian cuisine.
RSA certification (or willingness to obtain if required).
Knowledge of POS systems and basic cash handling skills.
What We Offer:
A vibrant and supportive work environment.
Competitive hourly rate.
Opportunities for training and development.
The chance to work with a passionate team in a respected city restaurant.
If you’re passionate about providing top-tier hospitality and love the idea of being part of an Italian dining experience, we’d love to hear from you!
How to Apply:
Please attach your resume and a brief cover letter detailing your experience and availability.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
HITsa offer a variety of job ready courses to kick start your career or expand your knowledge.
Looking for a role within the hospitality industry? Consider a Certificate III in Hospitality, Basic Gaming or RSA course with HITsa.
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To apply for this job please visit www.seek.com.au.