Medical Receptionist

jobs available customer service

Benson Radiology

Sourced from: www.seek.com.au  

Benson Radiology

Benson Radiology has celebrated over 60 years of providing Medical Imaging services to the South Australian community.

We provide quality expertise in a caring environment, and lead the way in the medical imaging industry, investing heavily in technology so that we are able to provide a full range of diagnostic imaging.

Our values of Patient Focus, PersonalExcellence, Teamwork, and Integrity a guide our actions and our thinking. They drive our behaviours and are the foundation of who we are.

About the Role

Locations: We currently have multiple opportunities at one or more of the following locations in the northern region – Salisbury, Playford, Gawler, Barossa

Training: Our dedicated and supportive training team will ensure you have the best start to your career at Benson Radiology. Your first 5 weeks will be spent in a classroom environment at our training centres at Hampstead Gardens or North Adelaide before moving to your home clinic/s.

Our next training intake will commence on 8 July 2024. To be successful, you must be available to start on this date.

Hours of work: Our clinic opening hours vary based on location, mostly 8:30am-5pm. Some clinics are open 7:00pm-9:00pm, so your rostered hours may change depending on where you are based. Shift allowances are available where applicable.

As the first point of contact for our patients, referrers, and other stakeholders, you will:

  • Greet and register patients in-clinic.
  • Create patient bookings through multiple channels, including inbound and outbound calls, in person and online enquiries.
  • Quote and receive gap payments from patients.
  • Prepare and finalise billing, including Medicare, private and third-party payments.
  • Answer general enquiries from referring medical professionals.
  • Prepare imaging results for patients and general office and administrative duties.

About You

To be successful in this role, you’ll thrive in busy team, adapt to changes quickly and deliver outstanding customer service to our patients.

A love of learning, exceptional attention to detail and multitasking skills will be key to your success. Prior experience in a customer focused administrative role will be ideal but not essential.

A Working with Children Clearance and National Police Clearance will be required.

Benefits @ Benson Radiology

At Benson Radiology, you’ll have a rewarding career in a supportive and caring team. We also offer:

  • Competitive hourly rates, allowances and shift loading as applicable.
  • Novated car leasing & salary sacrifice for electronic products.
  • Well-being programs & expert counselling support.
  • Ongoing career development and training opportunities.
  • Discounted access to our medical imaging services for you and your family.
  • Paid parental leave.
  • Access to discounts at thousands of retailers through our Flare benefits platform
  • Plus, a range of other benefits including uniform allowance, outstanding tearoom supplies and regular team social activities.

At Benson Radiology, everyone is welcome. We’re building teams that celebrate difference and where people are encouraged to be their best and authentic selves. Our patients come from diverse backgrounds and so do our teams. 

How to Apply

If this sounds like you, please apply via SEEK. Alternatively, contact [email protected] for more information.

If you are passionate about being a positive part of our patient’s health journey, then we want to hear from you.

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To apply for this job please visit www.seek.com.au.