Administration Officer

Join Our Growing Team at Complete Water Damage Services!

At Complete Water Damage Services, we specialise in the comprehensive assessment, drying, and remediation of water-damaged and mould-affected properties, proudly serving the insurance industry. Our reputation is built on providing exceptional service, thanks to our friendly, caring, efficient, and reliable team.

We are excited to announce that our growing company is looking for an enthusiastic, positive, and hardworking individual to join our team. This part-time role is based at Melrose Park, offering a great work-life balance with approximately 5 to 6 hours per day, Monday to Friday.

Why You’ll Love Working With Us:

• Enjoy a part-time schedule that supports a healthy work-life balance.
• Join a friendly, caring team that values collaboration and mutual respect.
• As our company continues to grow, so do the opportunities for career advancement.
• We provide thorough training to ensure you’re fully equipped to succeed in your role.
• Our office is conveniently located in Melrose Park, offering an easy commute.
• With no weekend work and a supportive team, you can maintain a balanced and fulfilling lifestyle.

What You’ll Do:

Reporting to the Office Manager, your responsibilities will include:

• Crafting detailed and accurate reports.
• Managing incoming phone calls and emails with professionalism and efficiency.
• Coordinating job bookings and staff rosters.
• Utilising accounting software to create invoices and quotes, as well as reconciling accounts.

What We’re Looking For:

To succeed in this role, you’ll need:

• Proven administration experience with a high level of attention to detail.
• A strong work ethic and a positive, can-do attitude.
• The ability to learn quickly and adapt to new challenges.
• Excellent verbal and written communication skills.
• The ability to prioritise tasks and manage competing deadlines effectively.
• Strong time management skills, coupled with the initiative to solve problems independently.
• A team-oriented mindset with a willingness to embrace change with enthusiasm.
• Competency in computer skills, particularly in Windows, Word, and Excel.
• Experience in the insurance repair industry is highly regarded but not essential.
• Familiarity with Xero accounting software is an advantage but not required.

How to Apply:

Attention to detail is crucial in this role. To show us you’ve got what it takes, please include the phrase, “I have a pet goldfish named Sir Swims-a-Lot”at the end of your cover letter. And just for fun, tell us what kind of hat Sir Swims-a-Lot prefers to wear on Fridays—bonus points for creativity!

Questions can be directed to [email protected]. For a confidential conversation please contact us on 0436 032 639.

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