jobs available customer service


Sourced from:  

Company Description

mlcoa is seeking a dedicated receptionist with a high level of attention to detail to join our team.  We are a national provider of independent medical specialist opinion and advisory service to insurers, government departments, self-insured companies and the legal profession.

This role is essential for how we present ourselves to our clients, consulting specialists and patients. Reporting to the Operations Manager, you will play a pivotal role in ensuring our team continues to provide a high level of customer service and clerical support in a fast-paced environment

Job Description

 Your key responsibilities include:

  • Answering and/or directing phone calls
  • Meet and greet all visitors to the office
  • Check in patients, ensure completion of paperwork and update patient details
  • General administrative tasks such as filing, scanning and scheduling
  • Contact claimants regarding upcoming appointments
  • Mail distribution and dispatch (including courier management)
  • Manage the day to day presentation and preparation of consulting rooms
  • Administration support to Medical Specialist and Client Services Team


To be considered for this role you will have demonstrated:

  • Exceptional attention to detail
  • Experience prioritising work in a very busy office environment
  • Good time management with the ability to manage interruptions and re-adjust priorities
  • Excellent verbal, written and interpersonal communication skills
  • A positive, empathetic, helpful approach and able to work within a confidential environment
  • Strong organisational and prioritisation skills, while maintaining flexibility
  • Computer literacy, with proficiency in Microsoft Office programs
  • Experience working in the healthcare/medical practice/legal sector an advantage

mlcoa offers an exciting and fast paced team environment where client focus, drive and respect are key features. Ours is a friendly, fun and supportive team; we are a growing business and opportunities abound for talented people.

If you are interested in this role, please submit your application by clicking the apply now tab. Applications will be reviewed as they come in and will close on the 17th September 2021..
Additional Information

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

HITsa offer a variety of job ready courses to kick start your career or expand your knowledge.
Looking for a role in administration? Consider a Certificate III in Business with HITsa.
View all upcoming course dates – Course Dates
Looking for more Jobs Available? View our Jobs Board that gets updated daily with jobs in Adelaide. 

To apply for this job please visit