Receptionist

Phil Hoffmann Travel has an opportunity for an experienced Receptionist in our Glenelg office.

For over 30 years Phil Hoffmann Travel has been providing South Australians with travel advice and arrangements that are designed to delight. Travel is our business, our passion, and our strength, through relationships, pride, discipline and innovation we continue to strive and excel.

PHT perks and benefits:

• flexible work arrangements
• individual and team incentives
• travel opportunities
• PHT Wellbeing program
• career growth and professional development
• tenure rewards
• team celebrations

The role a PHT Receptionist is crucial in delivering an exceptional first impression to PHT clients, both in terms of customer service and office presentation. The role plays a key part in facilitating team efficiencies by timely management of the associated administration tasks. Strong communication skills, an exemplary customer service ethic and excellent time management skills are essential.

The Receptionist role will require working a 7 day roster (currently 6 days) inclusive of Saturday and Thursday evening.

Roles and Responsibilities:

• Meet and greet clients, suppliers, colleagues and deliveries
• Manage telephone switchboard (Glenelg includes retail areas and Head Office) and ensure messages taken accurately
• Maintain knowledge and understanding of client requirements
• Assist with clients transactions, including issuing receipts, managing gift registries, voucher redemptions and client appointments
• General Administration duties, including post delivery and distribution, daily banking, ordering and stocking display brochures and managing PHT event RSVP lists
• Office presentation

Experience and skills required:

• One year in similar role
• Excellent customer service skills and ethic
• Organised and able to work in fast paced environment
• Able to build rapport with colleagues, clients and suppliers
• Initiative and flexibility
• Well travelled
• Knowledge and practical application of Microsoft Office – Outlook, Word, Excel

As member of the PHT team you will join a rock-solid culture guided by meaningful values, in an environment with a focus on fun, support and wellbeing. You will enjoy a competitive salary package based on your experience.

If this is you, we would love to hear from you please provide both your CV and cover letter.  Only applicants with a right to work in Australia are eligible to apply. 

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