Receptionist

Join Our Dynamic Team at Holdfast Insurance Brokers

Are you someone who thrives in a supportive environment, enjoys helping others, and values being part of a close-knit team? Whether you’re just starting out or looking for a fresh opportunity, we welcome individuals who are organised, dependable, and eager to learn. At Holdfast Insurance Brokers, we believe reliability and a positive attitude matter just as much as experience. If you’re ready to grow with a company that values your contribution and offers long-term stability, this could be the perfect role for you.

Who We Are:

Holdfast Insurance Brokers is a highly successful brokerage with over 30 years of industry experience and offices in both Adelaide and Darwin. Our team is hardworking, motivated, and passionate about delivering exceptional client service. We’re eager to welcome like-minded individuals who thrive in a fast-paced environment and value professionalism and teamwork.

Your Role:

As the first point of contact for our valued clients, you’ll be the welcoming face and steady hand that keeps our front office running smoothly. This is a role that blends customer service with essential administrative support in a well established insurance environment.

Your key responsibilities will include:

• Managing incoming calls with professionalism and care
• Greeting visitors and clients warmly and confidently
• Managing client files with accuracy and confidentiality
• Collaborating with office administration staff
• Distributing messages and mail efficiently
• Handling general insurance administrative tasks
• Processing payments and banking duties
• Assisting with social media posts to engage our community and promote services
• Producing marketing documents and promotional materials as needed
• Updating and maintaining website content to ensure accuracy and relevance

What We’re Looking For:

We welcome applications who bring life experience, reliability, and a strong work ethic.

To thrive in this role, you’ll need:

• Excellent organisational and time management skills
• A warm, professional phone manner
• The ability to work independently and as part of a close-knit team
• High attention to detail and a commitment to accuracy
• Strong communication and interpersonal skills
• Confidence using Microsoft Office (Outlook, Word, Excel)

Why Join Us?

• A respectful and inclusive workplace that values your experience
• A role designed for long-term stability
• Supportive colleagues and a positive team culture
• Opportunities to contribute meaningfully

Perks & Benefits:

• Birthday leave
• Social Club benefits
• Free Travel Insurance
• A supportive and engaging team environment

Are you the Right Fit?

At Holdfast Insurance Brokers, we’re seeking a receptionist who brings professionalism, dependability, and a warm, welcoming presence to our front desk. If you’re looking for a role where you can thrive and make a lasting impact, we’d love to meet you.

How to Apply:

Please send your resume and a covering letter telling us all about yourself and why you’re the perfect fit for this role.

Address your application to our Operations Manager, Lisa McKellar-Stewart, and if you’re shortlisted, Lisa will be in touch to discuss the next steps.

Rest assured; all applications will be treated with strict confidentiality.

Holdfast Insurance Brokers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For more details about Holdfast Insurance Brokers and what we do, visit our website: www.holdfast.com.au.

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