Receptionist / Office Coordinator

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Whyte Medical

Sourced from: www.seek.com.au  

Company Overview

  • Medical Mobility Equipment company in operation for over 30 years.
  • Well-established and respected business experiencing significant growth each year.
  • Solutions provided to Rehab Centres, Hospitals & Aged Care facilities
  • Innovative product range to help people recovering from injury or living with a disability, enabling a better quality of life, comfort and independence
  • This is a unique opportunity within a very well-established, secure and growing business.
  • Long-term career security & development.

Opportunity

  • Are you people-oriented and thrive on providing exceptional service to customers?
  • Do you have a passion for making people’s lives better?
  • We are seeking an outgoing customer-focused individual to join our team as a Receptionist /Office Coordinator
  • This is a full-time permanent position based in Regency Park.

Responsibilities:

  • Deliver an exceptional first impression. Interact with customers in-person, by phone and via email in a professional and empathetic manner.
  • Provide prompt and accurate responses to inquiries, requests, and complaints while ensuring customer satisfaction.
  • Collaborate or assign tasks to relevant teams when necessary to find solutions and ensure a seamless and timely customer resolution.
  • Scheduling of appointments across departments
  • Cash-handling, daily banking processing
  • End-of-day closing
  • Overall office function and presentation – Ensure office supplies are maintained and the office is kept clean and presentable.
  • Cultivate a happy working environment, being a friendly, approachable team member is essential for this role ��

Requirements:

  • Excellent Communication Skills: Strong verbal and written communication skills are essential, with a focus on clarity, empathy, and professionalism.
  • Customer-Centric Attitude: A genuine passion for assisting customers and providing outstanding service.
  • Problem-Solving Skills: Ability to analyse situations, think critically, and find creative solutions to customer issues.
  • Adaptability: Thrive in a fast-paced environment and remain composed under pressure.
  • Team Player: Work collaboratively with colleagues across different departments to deliver seamless customer service.
  • Tech Savvy: Comfortable navigating computer systems and various software to manage customer interactions and maintain records.
  • Organised: Must be able to manage tasks in a well-structured manner and assist in maintaining a well-functioning office!

 
Benefits:

  • $65k-$70k base + super
  • Employee wellness benefits package
  • Monday – Friday 9am – 5pm hours
  • Work for a well-known and highly regarded company that provides a valued service to the Aged Care & Disability sectors.
  • Supportive and inclusive work environment that values teamwork and innovation.
  • Join a well-known and highly regarded company in the healthcare sector
  • Secure role with long-term career prospects
  • Love what you do! If you love an interactive, busy role, you will thrive in this exciting opportunity!
  • Take ownership and accountability, enjoy creating a positive workflow and environment

If you have the required skills and wish to apply, please send your CV via the prompts or contact [email protected] / [email protected] 02 7228 3567

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To apply for this job please visit www.seek.com.au.