AtWork Australia Hospitality Training: From Skills Development to Employment Pathways

Last week, HITsa delivered an intensive hospitality training program for AtWork Australia participants, focused on building practical, job-ready skills and confidence.

Participants completed their Food Safety certification and developed essential skills including barista basics, customer service, mastering Point-of-Sale, communication, order taking, and café style table service. The hands-on approach was a highlight for many, with participants sharing that “the best aspects were the hands-on training and an amazing trainer”, and that the trainer’s positive attitude made a real difference. Coffee making, safety and hygiene, and learning how to work effectively were also frequently identified as key strengths of the program.

All participants successfully completed the program, demonstrating strong engagement, practical skills development, and growing confidence over the course of the week. It was rewarding to see their confidence increase as they applied new skills in a practical setting.

The participants are now prepping to meet with Rory’s Group Australia on Thursday to explore employment opportunities within school canteens across Adelaide. We wish them all the very best as they take the next step in their employment journey.

Thank you to AtWork Australia, our trainers, and industry partners for your continued collaboration in creating meaningful pathways from training into work.