HITsa Training and Employment – Policy and Procedure

Privacy – Australian Privacy Principles

No:                  HITP0018/10

Issued:             09.01.2006

Reviewed:       29.01.2022


To ensure HITsa Training and Employment (HITsa) adheres to all relevant legislation regarding personal information and how this information may be used.


Areas affected: 

HITsa Training and Employment



HITsa respects privacy and complies with the Australian Privacy Principles. Unless you give us explicit consent to act otherwise, the following policy will govern how HITsa handles your personal information and safeguards your privacy.

Our Commitment

HITsa is committed to complying with the Australian Privacy Principles for the fair handling of personal information developed by the Australian Information Commissioner.

What Information Do We Collect?

Personal information is information that allows others to identify you.

Certain personal information is collected when you contact us, including but not limited to, your name, gender, date of birth, email address, mobile phone number and postcode.  This could also include information from individuals who seek enrolment in a training course or apply for work through HITsa. This information may be in the form of a resume – forwarded by the applicant by mail or e-mail.  Information is also gathered from other parties that could include TAFE Institutes or Registered Training Organisations as well as Job Service Providers or Government Departments including the Police, emergency services, Health services providers and child protection Agencies.  Personal information gathered must only be used for the purpose agreed by both the provider of information and HITsa.  If you have enrolled in training with HITsa then you will receive emails, SMS or postal mail from us to inform you of events and special offers or employment opportunities as an example.  If you have enrolled in a training course you will receive SMS’s to advise you of upcoming dates of attendance.

Biometrics are collected for all staff as HITsa use fingerprint recognition software as a form of identifying employees to validate time and attendance. All staff are required to have a finger scan record for these purposes. Copies of fingerprints are not created or stored. Instead, the software creates a map of 25 to 40 unique features of each fingerprint and puts this into a data format called a template. The template can only be interpreted by a biometric engine and is not recognisable as a fingerprint.

 How Will We Use It?

Your information will be held in the strictest confidence. HITsa will not disclose, share or sell any personal information about you to any third party.

The information collected is for the purpose of recording academic statements, informing funding bodies of academic achievements and employment outcomes, including employer details, number of hours per week etc.  We may also use personal information to notify participants of potential employment opportunities.

Information may also be shared when there is a threat to a person’s health or welfare; or where there has been an offence committed on any HITsa training site or offices.

Privacy Notice

Under the Data Provision Requirements 2012HITsa Training and Employment is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER).

Your personal information (including the personal information contained on enrolment forms), may be used or disclosed by HITsa Training and Employment for statistical, administrative, regulatory and research purposes. HITsa Training and Employment may disclose your personal information for these purposes to:

  • Commonwealth and State or Territory government departments and authorised agencies; and
  • NCVER.

Personal information that has been disclosed to NCVER may be used or disclosed by NCVER for the following purposes:

  • populate authenticated VET transcripts;
  • facilitate statistics and research relating to education, including surveys and data linkage;
  • pre-populate RTO student enrolment forms;
  • understand how the VET market operates, for policy, workforce planning and consumer information; and
  • administer VET, including program administration, regulation, monitoring and evaluation.

You may receive a student survey which may be administered by a government department or NCVER employee, agent or third party contractor or other authorised agencies. Please note you may opt out of the survey at the time of being contacted.

NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the National VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website at www.ncver.edu.au).

Checking and updating your information 

If you wish to update or change personal information collected, please contact our Head Office on 08 8351 5855 or email [email protected] so we can amend your details.


You can opt out of receiving contact from us at any stage by using the ‘unsubscribe’ option in any email sent from us, replying with ‘STOP’ from any SMS sent from us or contacting our Head Office on 08 8351 5855.


If you feel we have breached any of the Australian Privacy Principles, please contact our Head Office on 08 8351 5855 so we can correct the issue immediately.

Changes to the Privacy Statement

HITsa is committed to comply with the laws introduced to strengthen protection for your privacy. Our privacy statement will be reviewed and may be revised from time to time.  We reserve the right to change our privacy policy at any time and notify you by posting an updated version of the policy on our website and on our staff/student notice board.  We encourage you to regularly review these policies.

Procedure end