HITsa Training and Employment – Policy and Procedure

Fees – payment

No:                  HITP0024/9

Issued:             09.01.2006

Reviewed:       21.02.2018

Purpose:

HITsa Training and Employment (HITsa) is required to document how fees will be paid and the ramifications if they are not paid by the due date.  In addition, HITsa has an obligation to ensure all fees paid in advance are protected so that if a course is cancelled or the student withdraws the fees paid can be refunded subject to our refund policy and procedure.

Areas affected:

HITsa Training and Employment staff and sites.

General:

HITsa will charge a fee for all training conducted.  This fee may be paid by either the student, employer or a third party.  Fees must be paid in full by the first day of attendance unless a qualification course, and in this instance a fee payment plan must have been agreed upon, documented and signed off by all parties prior to the issue of a manual and the commencement of training.

A copy of this policy is available on HITsa’s website and is given to all enrolling students to ensure they have a clear understanding of all charges and the process.

If an invoice is raised for training, it includes the following statement:

Full payment of this invoice is required prior to training commencement unless other arrangements have been negotiated with HITsa. Parchments will NOT be issued to a student that has outstanding fees.

Government / third party funded training

There are instances where Government (State and/or Federal) or a third party (Job Active, Employer, Rehabilitation Provider, Career Services or School) will fund all or part of the training cost for eligible participants.  In these cases, there must be a Contract, Memorandum of Understanding or purchase order to confirm the funding is available, the amount of funding available and the eligibility criteria to be met.  If the student is enrolling into “fee free” training they must be deemed eligible and meet the criteria for fee free training.

If the funding does not cover all the training fees, the enrolling student must be made aware of any additional costs prior to enrolment and payment of these fees must be agreed upon and invoiced at the point of enrolment.

Students completing “fee free” training are advised prior to enrolment that they must complete the full offer of training.  If this does not occur HITsa reserves the right to withdraw the student and replace them.  If this occurs, it is at the discretion of HITsa as to whether a parchment for any completed units of training will be recorded and a parchment issued.

Apprentice cooks – Certificate 3 commercial cookery SIT30816 – contract of training
This qualification is only available through an apprenticeship pathway and when WorkReady funding is available from the State Government.  The candidate must be screened for funding eligibility prior to enrolment into the training course.  Once this has occurred and the candidate is eligible for Workready funding the student can be enrolled.  Should an employer wish to enrol a student (including school-based) into this qualification the cost is $400.00 at the point of sign up and an additional $400 per year (payable at the commencement of each calendar year) that the student is required to attend training.  How this is funded is a case by case decision and can be totally paid by the employer, or it can be a part employer / part student payment.
Trainees – Certificate 3 SIT30616 – contract of training
When no funding is available for this qualification it must be treated as a fee-for-service arrangement. Should an employer wish to enrol a student (including school-based) into this qualification the total cost is $2000.00 under a fee for service arrangement. How this is funded is a case by case decision and can be totally paid by the employer, or it can be a part employer / part trainee payment.

As at January 2018 State Government funding is available under WorkReady.  Should an employer wish to enrol a student (including school-based) into this qualification the cost is $400.00 at the point of sign up.  How this is funded is a case by case decision and can be totally paid by the employer, or it can be a part employer / part student payment.

TGSS – Certificate 2 – SIT20316 – Training Guarantee School Student
This course is covered under WorkReady (State – DSD) funding arrangements and is 100% funded under the WorkReady.  There is no course fee for students.
Fee for Service training
For the delivery of fee for service training, course costs are listed on our website and also on our marketing information.

This includes the following information

  • A non-refundable deposit of $50 is payable on booking
  • Balance must be paid in full prior to commencement of training
  • Payment by cheque must be made 7 days prior to commencement to allow for processing
  • Payment plans are available for courses over $500
  • Applicants will be required to attend an interview prior to acceptance into training
  • Materials provided to the student will become the student’s property upon completion
  • HITsa Training and Employment acknowledges that listed course dates may be altered due to unforeseen circumstances. Should this occur, all enrolled students will be notified as soon as possible
Non-payment
Students will not be admitted to class until fees are paid or payment has been arranged.  If a student commences training and does not comply with an agreed payment plan then they will not be able to re-join the course until this has been resolved and HITsa will not release results, parchments or academic transcripts.

Students will not be able to enrol in any other course at HITsa until any outstanding fees are paid in full or a satisfactory resolution has been achieved.

If a student has completed training but not paid in full, parchments will not be issued until full payment has been made.

Cost of Course

Each course or unit of training has marketing material.  This marketing material will document all fees and charges relating to the course.

Other costs and charges apply which include

Certificates and Parchments
As from 01.01.2017 HITsa will issue E-certificates for all training.  These will be emailed to the student and a copy will also be sent to the organisation making payment for training.

Hard copies are available upon request at a cost of $20.00 (including GST) per certificate.

Re-prints are available upon request and at no additional charge unless it relates to a course completed prior to December 2016 which will also incur a charge of $20.00 (including GST) per certificate.

Academic Transcripts
No additional charge – any number of copies available upon request.
Materials
Some courses may have an additional charge for books, materials or resources that will become the property of the student on completion.  Any additional charges will be listed on course marketing materials and the enrolling student must be made aware of any additional costs prior to enrolment and payment of these fees must be agreed upon and invoiced at the point of enrolment
Recognition of Prior Learning

All students can apply for recognition and it is best if this occurs during the enrolment process.  There are fees involved should you wish to be considered for recognition and these fees are payable even if recognition is not granted.

Application Fee
$50.00 per student per course/qualification – payable upon lodgement of application form “Recognition of Prior Learning”.   The recognition process will not commence until the application fee has been paid.
Processing Fee
A processing fee will apply which is $0.50c per student hour credit (eg if a student has received 50 hours credit off a course then the fee charged will be $25.00).  This fee is capped with $50.00 being the maximum that can be charged for processing.

Invoicing and payment for courses is covered in HITsa Training and Employment’s policy and procedure Accounting for cash receipting and banking – HITP0038

Policy and Procedure end