Learning Outcomes
SIT40416 – Certificate IV in Hospitality
21 units must be completed:
- 9 core units
- 12 elective units
Core units (compulsory)
- BSBDIV501 Manage diversity in the workplace
- SITXCCS007 Enhance the customer service experience
- SITXCOM005 Manage conflict
- SITXFIN003 Manage finances within a budget
- SITXHRM001 Coach others in job skills
- SITXHRM003 Lead and manage people
- SITXMGT001 Monitor work operations
- SITXWHS003 Implement and monitor work health and safety practices
- SITXWHS003 Work effectively in hospitality service (work placement)
Elective units (compulsory)
- SITXFSA001 Use hygienic practices for food safety *prerequisite for bar, coffee and food & beverage
- SITHIND001 Use hygienic practices for hospitality service
Elective units (choose 11)
- SITHFAB001 Clean and tidy bars
- SITHFAB003 Operate a bar^
- SITHFAB014 Provide table service of food and beverage
- SITHFAB004 Prepare and serve non-alcoholic beverages
- HLTAID011 Provide First Aid
- SITHGAM001 Provide responsible gambling services^
- SITHGAM002 Attend gaming machines^
- SITHFAB005 Prepare and serve espresso coffee
- SITHFAB010 Prepare and serve cocktails^
- SITHFAB009 Conduct a product tasting for alcoholic beverages^
- SITHFAB012 Provide advice on Australian wines^
- SITXINV001 Receive and store stock
- SITXINV004 Control stock
- SITXFIN002 Interpret financial information
- SITXHRM002 Roster staff
- SITXHRM004 Recruit select and induct staff
- SITXHRM006 Monitor staff performance
Upon successful completion and work placement, you will be issued with an Academic Transcript listing the units completed and the Qualification
- SIT40416 Certificate IV in Hospitality
You must be 18 years or over to undertake some elective units within this qualification which are highlighted with ^.
Successful completion of this course does not guarantee approval as a Responsible Person or a Gaming Attendant/Manager. Approval must be sought through the Licensing Authority.